Privacy Policy

Effective: April 2026

Overview

Hustle and Fold is committed to protecting your privacy and ensuring your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your information when you use our services, including self serve laundry, wash and fold, dry cleaning, and pickup and delivery.

By using our services or interacting with our website, you agree to the collection and use of information in accordance with this policy. We are committed to maintaining transparency and trust with every customer we serve.


Information We Collect

We may collect personal information necessary to provide our services effectively. This may include your name, phone number, email address, billing information, and service preferences.

For pickup and delivery services, we may also collect address details and scheduling information to complete your order. We only collect information that is relevant and required to deliver a smooth and reliable service experience.

How We Use Your Information

Your information is used to process orders, manage bookings, communicate with you, and improve our services. This includes confirming appointments, providing updates on your laundry, and responding to inquiries.

We may also use your information to enhance customer experience, analyze service usage, and improve operational efficiency. We do not use your information for unnecessary or unrelated purposes.

Data Protection

We take appropriate security measures to protect your personal information from unauthorized access, misuse, or disclosure. This includes secure systems and controlled access to sensitive data.

While we take reasonable precautions, no system is completely secure. By using our services, you acknowledge and accept this inherent risk.

Sharing of Information

Hustle and Fold does not sell, trade, or rent your personal information to third parties. Your data may only be shared when required to complete a service, comply with legal obligations, or protect our rights.

Any third party service providers we work with are required to maintain the confidentiality and security of your information.

Cookies and Website Data

Our website may use cookies or similar technologies to improve user experience and analyze website traffic. These tools help us understand how visitors interact with our site and allow us to improve functionality.

You can adjust your browser settings to disable cookies if preferred.

Your Rights

You have the right to request access to your personal information and request corrections if necessary. You may also request that your information be deleted, subject to legal and operational requirements.

To make a request, please contact us directly using the information provided on our Contact page.

Updates to This Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be reflected on this page. Continued use of our services indicates your acceptance of any updates.

Contact

If you have any questions about this Privacy Policy or how your information is handled, please contact Hustle and Fold directly.

The Connection
  • Phone:
  • (905) 782-9722

  • Address: 
  • 148 Queen St. E, Brampton, ON

  • Hours:
  • Mon - Fri: 9am – 5pm & 7pm - 10pm
  • Attended Hrs: 10am - 5pm
  • (Last wash: 9pm)
  • Sat & Sun: 10am – 4pm & 7pm - 10pm
  • Attended Hrs: 10am - 4pm
  • (Last wash: 9pm)